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IT Support Engineer- First Line
Join ComeOn Group in Valletta as an IT Support Engineer. Leverage ServiceNow skills to provide first-line support, troubleshoot issues, and ensure smooth operations. Benefits include competitive pay, health insurance, and team events.
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 18, 2025
ComeOn Group is a leading global player in the iGaming market, operating brands across multiple markets. They are seeking a passionate and skilled IT Support Engineer to be the first point of contact for employees, providing technical support and ensuring smooth operations. The role involves troubleshooting, resolving issues, and maintaining client systems.
Requirements
- Fluent in English, with excellent communication skills (written and spoken)
- Minimum of 12 months' experience in a first-line support or similar IT support role
- Proven experience with a service management tool such as Jira Service Management, Zendesk, or ServiceNow
- Hands-on desktop support experience with both PC and Apple hardware
- Familiarity with client operating systems, specifically Windows 11 and macOS
Benefits
- Competitive remuneration package
- Fantastic quarterly team events
- Wellbeing allowance
- Comprehensive International Private Health Insurance
- Breakfast at the office
- Lunch at the office
Requirements Summary
12+ months IT support exp, service mgmt tool proficiency (Jira, Zendesk, ServiceNow), Windows 11/macOS experience, & strong problem-solving skills
