IT Support Engineer

DTEX Systems is seeking a skilled IT Support Engineer to provide on-site support for their global team across the US, Australia, India, and the UK. The role involves desktop, administrative, and cloud support, and managing incidents and problems. DTEX focuses on people and technology as a collaborative effort to build user behavior intelligence.

Requirements

• First and second level IT support
• Administration of Office 365
• Troubleshooting various issues across services
• Onboarding and offboarding users
• Maintaining security policies
• Management of incidents, problems, changes

Benefits

• Fully remote company
• Comprehensive health, vision, and dental coverage
• Flexible time off
• Company computer hardware of your choice
• Work from home setup reimbursement
• Health & wellness perks including virtual events, happy hours, trivia, and fun
• Monthly Internet & Phone Reimbursement
• Opportunities to learn and grow