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Avaso Technology Solutions
IT Support Engineer: EUC L2
IT Support Engineer L2 at Avaso Technology Solutions, England. Provide technical support, software installation, and desktop troubleshooting. Requires 5+ years IT support, Windows expertise, ServiceNow ticketing knowledge, Active Directory skills. Benefits include PTO, 401k, visa sponsorship, four-day week.
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 11, 2025
Provide technical support as point of contact for IT for the site, installation support for various software, and troubleshoot enterprise and personal desktop and laptop computers.
Requirements
- 5+ years' experience in IT support demonstrating increasing levels of responsibility and technical expertise in a corporate enterprise environment.
- In-depth knowledge of Microsoft Windows 7 and Windows 10 operating systems and their related remote access.
- Knowledge & experience with ServiceNow or similar ticketing system.
- Understanding of Active Directory.
- Plant environment knowledge and Experience.
- Familiarity with Microsoft server technologies and their associated user management tools.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
Requirements Summary
5+ years' experience in IT support, in-depth knowledge of Microsoft Windows 7 and Windows 10, knowledge of ServiceNow or similar ticketing system
