IT Support Manager

Intermountain Electric Inc. (IME) is seeking an IT Support Manager to oversee daily help desk operations, lead a team, and provide technical support to end users. The role combines leadership with hands-on responsibilities and requires a proactive approach to resolving complex issues. IME provides electrical contracting solutions for diverse industries and offers a unique career opportunity in a fast-paced environment with opportunities for advancement.

Requirements

• Strong knowledge of IT support processes and ticketing systems.
• Proficiency with Windows, Microsoft Office 365, and Active Directory.
• Excellent leadership, communication, and interpersonal skills.
• Knowledge of office automation products and computer peripherals.
• Experience using Help Desk Software (ServiceNow, ManageEngine, etc.).

Benefits

• Industry-leading comprehensive benefits package
• Healthcare coverage options
• PTO
• 401k contribution