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LMW
IT Support & Operations and Business Analysis Specialist
Entry Level
ServiceNow Role Type:
System Administrator
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Certified System Administrator
Job description
Posted on:
October 8, 2025
IBM, LMW is seeking an IT Support & Operations and Business Analysis Specialist to join a dynamic technology-driven environment. This role focuses on providing first-level support for client applications, user management, system administration, and business analysis activities. The ideal candidate will have experience with enterprise applications and strong analytical and communication skills.
Requirements
- Serve as the first point of contact for user issues
- Oversee user onboarding/offboarding, access rights, and permissions
- Monitor business processes and system tasks
- Partner with stakeholders to enhance process efficiency
- Support configuration changes and ensure accurate documentation
Benefits
- Competitive compensation package
- Exposure to cutting-edge technologies
- Collaborative and inclusive work culture
- Career growth prospects
Requirements Summary
Bachelor's degree in related field. 2-3 years experience in app support, business analysis, or IT service ops. Familiarity with user access management & IT control frameworks
