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SoFi
IT Support Specialist
IT Support Specialist at SoFi (Sacramento, CA). Provide technical support & maintain IT infrastructure. Requires 2-3 yrs Service Desk experience, Windows/Mac expertise, networking knowledge, Okta/identity mgmt, VPN config & ServiceNow platform skills.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 11, 2025
Shape a brighter financial future with SoFi, a next-generation financial services company. We're seeking an IT Support Specialist to provide technical support and maintain IT infrastructure across multiple locations.
Requirements
- 2-3 years Service Desk or IT Support experience
- Deep knowledge of Windows and Mac OS in enterprise settings
- Understanding of networking concepts (OSI model, VLANs, subnets)
- Experience with Okta or similar identity management platforms
- VPN configuration experience
- ServiceNow platform experience
Benefits
- Comprehensive and competitive benefits
- Equal employment opportunities (EEO)
- Reasonable accommodations for candidates with physical or mental disabilities
Requirements Summary
2-3 years IT experience, deep knowledge of Windows and Mac OS, understanding of networking concepts
