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Vets Hired
IT Support Specialist
IT Support Specialist at Vets Hired, Richmond, VA. Resolve technical issues for enterprise workforce via email support. Requires HS diploma, 1yr Technical Operations, IT systems, desktop platforms, incident management experience.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 12, 2025
Provide onsite customer support for a geographically dispersed enterprise workforce, resolving internal users' technical issues with a focus on email support and administration.
Requirements
- High School Diploma, GED, or equivalent certification
- At least 1 year of Technical Operations experience
- At least 1 year of experience with IT systems and infrastructure
- At least 1 year of experience with desktop platforms and operating systems
- At least 1 year of experience with incident management and reporting tools
Requirements Summary
High School Diploma, 1 year of Technical Operations experience, 1 year of experience with IT systems and infrastructure
