IT Support Specialist

IT Support Specialist to provide technical support to end-users onsite and remotely for hardware, software, network, and application issues, and assist with IT asset management, documentation, and continuous improvement.

Requirements

• Bachelor's degree or equivalent
• 1-2 years of experience in IT support, help desk, or similar technical support roles
• Strong knowledge of Windows, mobile devices (iOS/iPadOS) and Intune MDM environments
• Experience with Active Directory, Office 365, and common business applications
• Familiarity with networking concepts (TCP/IP, DNS, DHCP) and network cabling
• Experience with ITSM tools (e.g., ServiceNow, Jira Service Desk)
• Basic understanding of cybersecurity best practices
• Experience with surveillance and access control systems is an advantage

Benefits

• Comprehensive benefits package
• Participation in bonus and equity award programs