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Super Micro Computer
IT Support Specialist
Join Super Micro Computer as an IT Support Specialist in San Jose, CA. Leverage ServiceNow for IT support, asset management, and continuous improvement. Benefits include a comprehensive package and bonus programs.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Asset Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
July 29, 2025
IT Support Specialist to provide technical support to end-users onsite and remotely for hardware, software, network, and application issues, and assist with IT asset management, documentation, and continuous improvement.
Requirements
- Bachelor's degree or equivalent
- 1-2 years of experience in IT support, help desk, or similar technical support roles
- Strong knowledge of Windows, mobile devices (iOS/iPadOS) and Intune MDM environments
- Experience with Active Directory, Office 365, and common business applications
- Familiarity with networking concepts (TCP/IP, DNS, DHCP) and network cabling
- Experience with ITSM tools (e.g., ServiceNow, Jira Service Desk)
- Basic understanding of cybersecurity best practices
- Experience with surveillance and access control systems is an advantage
Benefits
- Comprehensive benefits package
- Participation in bonus and equity award programs
Requirements Summary
Bachelor's degree or equivalent, 1-2 years of IT support experience, knowledge of Windows, mobile devices, and ITSM tools
Apply now
San Jose
|
California
United States
Entry Level
In-Person
Full Time
75000-90000 USD/year
