Insight Enterprises, Inc.

IT Support Technician

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Consulting
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Entry Level
ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
September 4, 2025

Insight is seeking an IT Support Technician to provide on-site support in New York City. This is a full-time, 6-month role with a $40 hourly wage, focused on assisting businesses with cloud, data, AI, cybersecurity and analytics. The role involves endpoint management, device management, and ITSM, offering opportunities for advancement within the organization.

Requirements

  • Endpoint management for Windows 10/11 and macOS
  • Device management tools: SCCM, Intune, Workspace ONE
  • Mobile support for iOS devices in enterprise environments
  • ITSM and ticketing systems: Proficiency with ServiceNow
  • Be ambitious: Potential for advancement within the organization
  • Medical benefits, including sick time and retirement plans

Benefits

  • Medical benefits
  • Retirement plans
  • Employee Resource Groups (ERGs)
  • Engaging Selection of 11 TeamMate Resource Groups

Requirements Summary

High school degree required. Experience with device/endpoint management tools. ServiceNow proficiency preferred. Ambitious and collaborative team player