IT Support Technician

Quince is seeking a mid-senior level IT Support Technician to join their growing technology operations team. The ideal candidate is proactive, detail-oriented, and passionate about delivering exceptional internal support experiences.

Requirements

• Manage employee onboarding and offboarding from an IT perspective
• Oversee IT asset lifecycle, including procurement, deployment, tracking, maintenance, and decommissioning of laptops and peripherals
• Set up, support, and maintain video conferencing systems
• Handle user access provisioning and de-provisioning across core business systems
• Provide day-to-day technical support to employees onsite and remotely
• Maintain and document IT processes, inventory records, and access control logs
• Collaborate with the global IT and security teams to implement best practices and ensure data protection compliance
• Support office technology operations, including network troubleshooting, printer setup, and AV maintenance
• Assist in IT equipment audits, ensuring all company devices are accounted for and properly managed

Benefits

• Paid Time Off
• 401k Matching
• Retirement Plan
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance