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Eleven Recruiting
IT Support Technician
IT Support Technician at Eleven Recruiting, Houston, TX. Troubleshoot technical issues, manage user accounts, support Microsoft 365. Requires 2+ years IT support, Windows 10/11, Active Directory, ServiceNow ticketing experience.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Governance, Risk, and Compliance
Strategic Portfolio Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 20, 2025
IT Support Technician role with an investment firm in Houston, TX. Responsibilities include troubleshooting technical issues, managing user accounts, and providing day-to-day support for Microsoft 365 applications.
Requirements
- 2+ years of IT support or help desk experience
- Hands-on experience supporting Windows 10/11 environments
- Experience with Active Directory for account creation, password resets, and group management
- Strong working knowledge of Microsoft 365 suite (Outlook, Teams, OneDrive, SharePoint)
- Familiarity with networking basics (DNS, DHCP, VPN)
- Experience supporting conference rooms, telephony, or video conferencing systems
- Strong communication and interpersonal skills; proven ability to deliver excellent customer service
- Experience using a ticketing system (ServiceNow, Jira, or similar)
- Bachelor’s degree in IT/Computer Science or equivalent practical experience
Requirements Summary
2+ years of IT support experience, Windows 10/11 environment experience, and experience with Active Directory and Microsoft 365 suite
Apply now
Houston
|
Texas
United States
Entry Level
In-Person
Full Time
70000-80000 USD/year
