DP World

IT Technical Coordinator -Port Botany Terminal

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Direct Hire
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Entry Level
ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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IT Service Management
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Incident Management
ServiceNow Certifications (nice to have):
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Certified System Administrator

Job description

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Posted on:
 
October 27, 2025

This IT Technical Coordinator role supports, troubleshoots, and manages end-user technology at a Port Botany Terminal. Responsibilities include system administration, incident management, and working closely with the IT team to implement and maintain end-user systems. This is a permanent, terminal-based position within an IT infrastructure context.

Requirements

  • 1+ year in EUC support role
  • Exposure to Logistics / Supply Chain environments
  • Desktop and Infrastructure support experience with troubleshooting skills
  • Experience in Operations teams and Business-related IT systems
  • Knowledge of ITIL frameworks

Requirements Summary

1+ year EUC support exp. Logistics/Supply Chain experience preferred. Familiarity with ITIL and Office 365, troubleshooting, and basic automation skills