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NICE
IT Technical Support
Join NICE in Sandy, UT as an IT Technical Support Specialist. Leverage your 4+ years of LAN/WAN/VPN skills and ServiceNow expertise to enhance customer service.
Consulting
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 24, 2025
We are seeking a skilled and customer-focused IT Support Specialist with 4+ years of experience supporting enterprise LAN/WAN/VPN/Wireless infrastructure in both office-based and remote environments.
Requirements
- 4+ years of experience in an enterprise supporting LAN/WAN/VPN/Wireless infrastructure environment
- Excellent Customer Service skills
- Degree in Computer Science or Information Technology (or equivalent work experience)
- CompTIA A+ or MCP certifications (desired)
Benefits
- Strong communication, problem-solving skills, and the ability to work independently
- Experience with Windows 11, Office365, Microsoft Teams, Autopilot/SCCM, and ServiceNow
Requirements Summary
4+ years of experience, excellent customer service skills, degree in computer science or IT
