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Peraton
IT Technical Support Technician
Join Peraton as an IT Technical Support Technician in Irvine, CA. Leverage ServiceNow for technical support, troubleshooting, and system configuration. Competitive salary and flexible schedule.
Direct Hire
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
August 11, 2025
Peraton is seeking an experienced IT Technical Support Technician to join their team in Irvine, CA. This is a 100% on-site position based in Irvine with flexible start times and a work week of 40 hours. The role involves providing technical support, troubleshooting, and training to field engineers and technicians, with frequent travel and customer site work. Technical analysis, installation, and system configuration are key responsibilities.
Requirements
- Experience providing second-tier technical support and performing technical analysis.
- Proficiency in network concepts (TCP/IP, VPN, DNS, DHCP).
- Hands-on experience installing, configuring, adapting, and enhancing technical products.
- Working knowledge of common IT service management tools (ServiceNow, Jira).
Benefits
- Competitive salary
- Flexible schedule
Requirements Summary
High school diploma & 5 years experience. U.S. Citizenship/Green Card is required. Excellent customer service and tech analysis skills
Apply now
Irvine
|
California
United States
Mid-Level
In-Person
Full Time
51000-82000 USD/year
