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EVERIENCE
IT Technician
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
DevOps
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
June 3, 2025
HELPLINE is a French company providing digital services, looking for an IT Supervision & Coordination Analyst to monitor and coordinate IT systems.
Requirements
- Monitoring tools: Zabbix, Splunk, OpsView, Nagios
- ITSM / coordination: ServiceNow, centralized communication tools (Genesys)
- Scripting / automation: Zabbix Scripting, API, SFT transfers
Benefits
- RTT Restaurant tickets card (60% covered by Helpline)
- Recruitment bonuses up to €1000
- Prime participation annual
- 50% medical expenses mutual
- 50% public transportation expenses
- passionate experts in their field
Requirements Summary
Bac + 2, 2 years of experience as a systems and network technician, good relational and fluent communication skills
