Netcompany

ITAM - ServiceNow Operations Analyst

Join Netcompany as an ITAM ServiceNow Operations Analyst in Brussels. Leverage your HAM expertise and ServiceNow skills to optimize asset management. Benefits include health insurance and continuous learning.

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Consulting
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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IT Asset Management
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IT Service Management
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Integration Hub
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Service Catalog
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Hardware Asset Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Hardware Asset Management

Job description

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Posted on:
 
September 16, 2025

Netcompany is seeking an ITAM ServiceNow Operations Analyst to support the ServiceNow HAM module, monitor incidents, and optimize asset management processes. The role requires collaboration with stakeholders, analysis of asset data, and automation of workflows. The ideal candidate will be skilled in Agile methodologies and proactive problem-solving. The company focuses on responsible digitalisation and driving meaningful impact through technological innovation.

Requirements

  • 3+ years of experience in IT Operations, including 1+ year ServiceNow experience.
  • Hands-on expertise in Hardware Asset Management (HAM).
  • Strong background in data analysis and automation.
  • Familiarity with agile methodologies and tools like JIRA.
  • Excellent command of English and knowledge of French.
  • Knowledge of Integration Hub, REST APIs, Flow Designer, and ServiceNow certifications.

Benefits

  • Health and life insurance program
  • Meal and commuting allowance
  • Well-being activities
  • Continuous learning opportunities

Requirements Summary

3+ years IT Ops experience + 1+ yrs ServiceNow. Skills in HAM, data analysis, & agile methodologies. Strong English & French are required