ITAM Operations Executive

EY is seeking an ITAM Operations Executive to oversee hardware asset demand management. This role involves identifying hardware requirements, managing hardware stock, and collaborating with various teams to ensure a smooth ITAM program. The ideal candidate will have a strong understanding of ITAM best practices and possess excellent communication and analytical skills.

Requirements

• Acting as an experienced practitioner across all aspects of ITAM including processes, organization, tools, data, governance.
• Designing and documenting processes, policies, standards, and process requirements.
• Performing Hardware Asset demand assessment against demand with identifying gaps/risks and optimization opportunities.
• Working closely with tools teams (e.g., ServiceNow) to implement processes, controls, dashboard.
• Providing trusted advice on how ITAM transformation and technology enablement can lead to improved performance, reduce risks, and optimize investments.
• Interface and collaborate directly with Finance, Procurement, Talent, Legal, Sourcing, Business Operations, and Compliance teams to ensure effectiveness of ITAM program.
• Monitor the Hardware Asset stock status in view of joiners with confirmed date of joining and ensure no stock pressure at least for the next 4-6 weeks.
• Prepare and maintain a month-wise demand vs supply report (IT asset reconciliation) for the next 6 months period, using the pre-defined template.
• Report shall be refreshed every month or ad-hoc, when there is any significant hiring surge from service lines/ functions.

Benefits

• Support, coaching and feedback
• Opportunities to develop new skills and progress your career
• Flexible working arrangements
• Training and development programs