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NTT DATA Services
ITIL - Systems Administration Senior Associate
Join NTT DATA as an ITIL - Systems Administration Senior Associate in Hyderabad. Leverage ServiceNow for ITSM, monitoring tools, and automation. Benefits include global innovation exposure.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
Change Management
Event Management
IT Operations Management
IT Service Management
Incident Management
Problem Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Event Management
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
May 6, 2025
NTT DATA is seeking a ITIL - Systems Administration Senior Associate to join their team in Hyderabad, Telangana, India. The ideal candidate will have 2+ years of experience in IT industry, hands-on experience in infrastructure monitoring tools, and effective communication skills.
Requirements
- 2+ years of experience in the IT industry
- Hands-on experience in any Infrastructure Monitoring Tools such as Zenoss, Nagios, BMC TrueSight, SolarWinds etc.
- Server, Network, Storage and/or Application monitoring experience
- Experience with ticketing systems such as ServiceNow/JIRA
- Understanding of core ITSM modules like incident management, problem management, change management, User Stories, Request workflows etc.
- Knowledge of event management
- Basic Python or Bash/Shell scripting experience to automate repetitive tasks
- Creation of SOP documentation for routine activities
- Effective communication skills both written and verbal
Benefits
- Work for a $30 billion trusted global innovator of business and technology services
- Diverse experts in more than 50 countries and a robust partner ecosystem
- Committed to helping clients innovate, optimize and transform for long term success
Requirements Summary
2+ years of experience in IT, hands-on experience in infrastructure monitoring tools, and effective communication skills
