.svg)
SAS
ITSM Analyst (Event Management)
Join SAS in Pune as an ITSM Analyst (Event Management). Leverage ServiceNow ITOM skills, with 7+ years in IT and ITIL knowledge. Competitive benefits offered.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
Event Management
IT Operations Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Event Management
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
May 21, 2025
We are looking for an experienced IT Service Management Analyst to assist with our Service Management processes with a focus on Event Management using ServiceNow ITOM.
Requirements
- Bachelor's degree in Computer Science or related field
- Seven years of experience in IT
- Strong knowledge of ServiceNow ITOM and ITSM
- Experience in Agile and Scrum
- General familiarity with IT on-premise and cloud architectures and platforms
- Outstanding attention to detail
- Excellent analytical and problem-solving skills
- Strong communication, collaboration and troubleshooting skills
- Demonstrated ability to plan, organize and deliver deliverables
- Good understanding of ITIL processes and best practices
Requirements Summary
Bachelor's degree in Computer Science or related field, 7 years of experience in IT, strong knowledge of ServiceNow ITOM and ITSM
