.svg)
Ivanti
ITSM Technical Support Engineer (Remote in the UK)
Join Ivanti as a Remote ITSM Technical Support Engineer in the UK. Leverage ServiceNow skills to support global clients and enhance IT solutions. Benefits include career growth, private health insurance, and 25 days holiday.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
June 13, 2025
We're looking for an ITSM Technical Support Engineer to join our team. As a Technical Support Engineer, you'll provide technical support for Ivanti Enterprise Service Manager products to global customers, partners, and internal staff. You'll also participate in the continuous improvement of Ivanti products and solutions.
Requirements
- Experience supporting IT Service Management tools such as Ivanti Service Manager/Service Desk, Cherwell, BMC Remedy/Helix, ServiceNow, Axios, etc
- Strong technical troubleshooting skills
- Excellent interpersonal and communication skills
Benefits
- Opportunities for career growth
- Skills development
- Team collaboration
- Private Health Insurance
- Equity Tracking Award
- 25 days of holiday
Requirements Summary
Experience in IT Service Management, strong technical troubleshooting skills, and excellent communication skills
