Apt Resources

Java Support Engineer (L2/L3) - Financial Applications

Join Apt Resources in Cairo as a Java Support Engineer (L2/L3) to troubleshoot Java applications, utilizing ServiceNow for incident management. 6-8 yrs exp. required.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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DevOps
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IT Service Management
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Incident Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
June 13, 2025

Apt Resources is seeking a Java Support Engineer with L2/L3 experience to join a dynamic IT support team within the banking industry. The role involves troubleshooting and resolving Java-based applications, providing support to developers and DevOps, and maintaining documentation.

Requirements

  • 6 to 8 years of experience in Java development and application support.
  • Strong understanding of Java-based systems and troubleshooting techniques.
  • Experience with incident management and IT support workflows.
  • Familiarity with tools like JIRA or ServiceNow for ticket tracking.
  • Excellent communication and stakeholder coordination skills.
  • Experience in banking or financial environments is a plus.

Requirements Summary

6-8 yrs Java experience. Solid troubleshooting & application support. Experience with JIRA/ServiceNow