JIRA Application Specialist

As a JIRA Administrator at Ocado, you’ll be the go-to expert for everything Atlassian. You’ll manage, configure, and optimise JIRA Software, JIRA Service Management, and Confluence, ensuring these tools run smoothly to support global project delivery.

Requirements

• Expert knowledge of JIRA Service Management (ITSM), including workflows, permissions, automation, and integrations with tools like ServiceNow and GitHub.
• Proven experience in administering, customising, and troubleshooting Atlassian products (JIRA Software, JIRA Service Management, Confluence) in cloud or hybrid environments.
• At least 2 years experience in JIRA administration and in advanced search using Jira Query Language

Benefits

• 25 days annual leave (rising to 27 after 5 years), plus the option to buy more – and 30 days a year to work from anywhere in the world.
• Private Medical Insurance from your first month, wellbeing support through specialist apps and EAP, plus Income Protection and Life Assurance.
• 22 weeks paid maternity/primary carer leave and 6 weeks paid paternity leave (after qualifying period).
• Pension with employer matching up to 7%, share schemes (Sharesave & BAYE), and interest-free loans for train tickets.