CI&T

[Job-24209] Senior Support Analyst N2 e N3 (Sustentação PL/SQL + APEX)

Join CI&T as a Senior Support Analyst in São Paulo, Brazil. Leverage your PL/SQL, APEX, and ServiceNow skills to enhance operational efficiency. Benefits include health plans, meal vouchers, and continuous learning.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
August 25, 2025

CI&T is seeking a Dynamic Senior Support Analyst (N2/N3) specializing in PL/SQL and APEX Oracle. They emphasize human expertise with AI, looking for proactive individuals who can solve problems and improve operational efficiency. The company values continuous improvement and provides opportunities for growth.

Requirements

  • Experience in Oracle (PL/SQL)
  • Knowledge in APEX Oracle
  • Experience supporting complex technical solutions (services, queues, files)
  • Knowledge of Azure DevOps
  • Backend: Java 11 - Spring Boot/Spring Cloud, Maven, JPA, Junit and Mockito
  • Frontend: Angular 8++ or superior, JavaScript, HTML5, CSS3, JSON
  • ServiceNow
  • Framework tests (Jasmine/Karma)

Benefits

  • Health and dental plan
  • Food and meal vouchers
  • Daycare assistance
  • Extended parental leave
  • Profit and Loss Sharing (PLR)
  • Life insurance
  • Continuous learning platform
  • Discount club
  • Language learning platform
  • Perk and Wellness programs

Requirements Summary

PL/SQL & APEX experience is essential. Strong knowledge of Java, Angular, and ServiceNow required, along with front-end & back-end skills