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CI&T
[Job-25197] Mid-level Support Analyst N2 e N3 (Sustentação PL/SQL + APEX)
Join CI&T as a Mid-level Support Analyst in Brazil. Leverage PL/SQL, APEX, and ServiceNow skills to resolve complex issues. Benefits include health plans and continuous learning.
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
October 13, 2025
CI&T is seeking a Mid-level Support Analyst for PL/SQL, APEX, and complex technical solutions. The role involves investigating and resolving issues, finding root causes, and ensuring continuous improvement of the operation. CI&T partners with over 1,000 clients worldwide.
Requirements
- Experience in Oracle (PL/SQL)
- Knowledge in APEX Oracle
- Experience in complex technical solutions support, comprising teams and integrations (services, queues, files)
- Experience with Azure DevOps (desirable)
- Backend: Java 11 - Spring Boot/Spring Cloud, Maven, JPA, Junit and Mockito (desirable)
- Frontend: Angular 8++ or superior, JavaScript, HTML5, CSS3, JSON (desirable)
- Servicenow (desirable)
- Framework unit testing (Jasmine/Karma) (desirable)
Benefits
- Health and dental plan
- Food and meal voucher
- Daycare assistance
- Extended parental leave
- Partnership with gyms and health and wellness professionals
- Profit and Share (PLR)
- Life Insurance
- Continuous learning platform (CI&T University)
- Discount club
- Platform for learning languages
- Gestation and parentality training
Requirements Summary
PL/SQL & APEX experience are key. Knowledge in Java 11, Spring Boot, and JavaScript is required. Azure DevOps experience is desirable
