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DMI
Jr. Hardware Support Technician
Join DMI as a Jr. Hardware Support Technician in Atlanta, GA. Utilize ServiceNow for IT equipment maintenance, troubleshooting, and documentation. Benefits include wellness and development support.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
February 5, 2025
DMI is seeking a Jr. Hardware Support Technician to join their team in Atlanta, GA. The role involves basic hardware maintenance, troubleshooting, repair, and documentation of IT equipment. Responsibilities include assisting logistics, packaging, and supporting workstations, printers, and peripherals across CDC locations, adhering to CDC security protocols.
Requirements
- Assist in performing basic hardware maintenance and troubleshooting.
- Support staging, shipping, and installation logistics for warranty/non-warranty repair.
- Inspect and test repaired equipment to verify functionality.
- Document hardware issues, repairs, and resolutions in ServiceNow.
- Provide basic packing and crating support for IT equipment.
- Coordinate with senior technicians and logistics teams.
- Follow CDC security protocols.
Benefits
- Convenience/Concierge
- Development
- Financial
- Recognition
- Wellness
Requirements Summary
Bachelor's or HS Diploma + 6-8 years experience. Must be US Citizen. No Physical Requirements
