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Marsh McLennan
Junior Data Center Operations
Join Marsh McLennan in Mexico City as a Junior Data Center Operations professional. Leverage ServiceNow for incident reporting and management in a dynamic environment.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Change Management
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 9, 2025
Marsh McLennan is seeking a Junior Data Center Operations professional to provide continuous and consistent management reporting, manage incident calls, and provide technical support for systems and applications hosted in the Global Data Centers.
Requirements
- Associates's degree in computer or network science or related field from an accredited college/university or equivalent combination of education, training, and experience
- 2-5+ years hands on experience in a technical infrastructure operations/data center environment
- Network support – Cisco, PaloAlto, Aruba, F5 etc...
- Server OS support – Windows, Linux, Container Support
- Data Circuit Vendor Support
- Application and Load-balancer support
- Firewall rule support, troubleshooting, adds, and removals (PaloAlto Support a +)
- Knowledge of ticketing systems and monitoring applications
- Knowledge of backup technologies
- Experience with Change Control Ticketing (ServiceNow experience a +)
- Experience with Incident Reporting and Ticketing (ServiceNow experience a +)
Benefits
- Competitive salary
- Employee friendly policies
- Health care and insurance for you and your dependants
- Healthy Work life balance
- Flexible benefits packages to suit your needs and lifestyle
Requirements Summary
Associates's degree in computer or network science, 2-5 years experience in technical infrastructure operations/data center environment, and experience with ticketing systems and monitoring applications
