ServiceNow

Junior Security Incident Commander

Join ServiceNow in Orlando as a Junior Security Incident Commander. Leverage your incident response skills to manage security incidents. 2+ years required. Flexible work options!

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The Mothership
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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IT Service Management
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Incident Management
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Security Operations
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
August 5, 2025

ServiceNow's Security Incident Command (SIC) team is seeking a Junior Security Incident Commander to join our fast-growing team. This role will support the orchestration of incident response strategy and communications during critical information security-related incidents.

Requirements

  • 2 or more years of experience in incident response.
  • Experience leading or supporting complex security incidents to resolution end-to-end.
  • Excellent verbal and written communication skills (English)
  • Comfort communicating complex topics in a clear and concise manner to different tiers of audiences (highly technical, less technical, executives, practitioners)
  • Problem-solving and decision-making skills
  • Ability to quickly and accurately assess a situation, identify and prioritize risks, and make sound decision
  • Familiarity with cybersecurity principles and frameworks (e.g. MITRE ATT&CK).

Benefits

  • We strive to create an accessible and inclusive experience for all candidates.
  • We approach our distributed world of work with flexibility and trust.
  • Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.

Requirements Summary

2+ years incident response, excellent communication skills, problem-solving and decision-making skills, and familiarity with cybersecurity principles