Knowledge Management Analyst

Knowledge Management Analyst for Boeing Poland sp. z o.o. EFS. The role will own the end-to-end Knowledge Management process within the GSEP (ServiceNow) Platform, ensuring overall quality of the entire GSEP knowledge management module. The individual will act as the steward of all IT knowledge standards and processes, and as liaison between the GSEP Program Team & the knowledge management user community.

Requirements

• Understanding of ServiceNow (GSEP) knowledge management
• Technical writing/editing skills with high attention to detail and standardization
• Experience supporting or implementing a large-scale IT knowledge base/content management system (including taxonomy and architecture)
• Project Management & LEAN experience
• Ability to work in a dynamic, fast-paced environment
• Strong written and verbal communication skill, formal and informal, face-to-face or virtual
• Ability to understand and communicate strategic and functional concepts to all business stakeholders
• Initiative and Problem Solving
• Teamwork
• Process Management

Benefits

• Market competitive salary and performance-based incentive program + management incentive
• Flexible working hours
• Additional paid days off for Christmas break (December 24th-January 1st)
• Virtual learning tools and platforms
• Employee Recognition Program
• Medical Plan (Medicover/LuxMed) and life insurance (Warta S.A.) for you and your Family
• Employee Pension Scheme (PPE)
• Friendly and inclusive atmosphere in workplace
• International team and global engineering team collaboration