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DMI
Knowledge Manager
Join DMI as a Knowledge Manager in Tysons Corner, VA. Leverage ServiceNow for knowledge transfer, training, and documentation. Benefits include health coverage and career growth.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Knowledge Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 17, 2025
DMI is seeking a Knowledge Manager to oversee documentation and knowledge-sharing initiatives within their ServiceNow platform. This role involves developing structured knowledge transfer processes, training sessions, and maintaining a centralized repository of network security policies. The ideal candidate will be responsible for ensuring the seamless transition of knowledge from existing teams to incoming staff.
Requirements
- Oversee documentation and knowledge-sharing initiatives.
- Develop structured knowledge transfer processes.
- Coordinate training sessions, create SOPs, and maintain a centralized repository of network security policies.
- Collaborate with AI/ML engineers.
- Ensure seamless transition of knowledge and processes from incumbent contractor to incoming team.
- Collect, organize, and update technical documentation.
Benefits
- Health coverage
- Financial wellness tools
- Recognition programs
- Career growth opportunities
- Convenience/Concierge
Requirements Summary
BS/MS/PhD degree. 5-7 yrs exp. in related field. 2-5 yrs experience in knowledge management systems
