Booz Allen Hamilton

Knowledge Manager, Senior

Join Booz Allen Hamilton as a Senior Knowledge Manager in McLean, VA. Leverage ServiceNow for cybersecurity initiatives. Requires 6+ years in KM, TS/SCI clearance. Benefits include health, tuition assistance, and professional development.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 6, 2025

We're looking for a Knowledge Manager who can assist our client in sharing knowledge to ensure access to critical information for an enterprise-wide cybersecurity initiative. The ideal candidate will have 6+ years of experience working in a professional KM environment, experience developing and maintaining SharePoint and ServiceNow, and a TS/SCI clearance with a polygraph.

Requirements

  • 6+ years of experience working in a professional KM environment
  • Experience developing and maintaining SharePoint, Service Now, GitLab, or Confluence
  • Experience developing and implementing content strategy and information architecture
  • Experience leading a team of technical writers, designers, or engineers
  • Experience developing technical manuals, procedures, or user guides
  • Experience using Microsoft Office Suite and KM fundamentals and tools
  • TS/SCI clearance with a polygraph
  • HS diploma or GED
  • DoD 8570 IAT Level II Certification

Benefits

  • health, life, disability, financial, and retirement benefits
  • paid leave
  • professional development
  • tuition assistance
  • work-life programs
  • dependent care

Requirements Summary

6+ years of experience in KM environment, experience with SharePoint and ServiceNow, and TS/SCI clearance