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Hewlett Packard Enterprise
L1 Technical Support Engineer - Switching
L1 Technical Support Engineer - Switching at HPE, Chennai. Troubleshoot Aruba AOS-CX/AOS-S platforms, manage cases, isolate issues. 2+ yrs network ops experience required. Hybrid role with professional development & wellness benefits.
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 12, 2025
L1 Technical Support Engineer - Switching role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. The role focuses on initial troubleshooting, issue isolation, basic configuration validation, and case triage for Aruba AOS-CX and AOS-S platforms.
Requirements
- Customer Case Management
- Technical Troubleshooting – Switching Focus
- Diagnostic & Escalation Responsibilities
- Knowledge & Process Adherence
Benefits
- Health & Wellbeing
- Personal & Professional Development
- Unconditional Inclusion
Requirements Summary
2 years of experience in Network operations, NOC, TAC support, Field networking
