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Hewlett Packard Enterprise
L1 Technical Support Engineer - Switching
L1 Technical Support Engineer - Switching at HPE in Chennai. Provide Aruba switching support, troubleshooting, case management. 2+ yrs network ops experience required. Health, development benefits.
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 12, 2025
We are looking for a L1 Technical Support Engineer - Switching to join our team. As a key member of our technical support team, you will be responsible for providing technical support to our customers using HPE Aruba enterprise switching solutions.
Requirements
- Customer Case Management
- Technical Troubleshooting - Switching Focus
- Supported Products
- Core Troubleshooting Areas
- Diagnostic & Escalation Responsibilities
- Knowledge & Process Adherence
- Required Technical Skills (L1 Level)
- Soft Skills & Professional Competencies
- Education & Experience
- Preferred Certifications (Nice to Have)
- Additional Skills
Benefits
- Health & Wellbeing
- Personal & Professional Development
- Unconditional Inclusion
Requirements Summary
2+ years of experience in network operations, NOC, TAC support, or field networking, Bachelor's degree in Computer Science, IT, Networking, or related field
