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Synechron
L2 Support Engineer (Back Office Operations & Enterprise Application Support)
Join Synechron as an L2 Support Engineer in Pune, leveraging ServiceNow for back-office operations. Requires 3-7 years in ITSM, SQL, and Windows/Linux support. Benefits include flexible work and development programs.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
DevOps
Governance, Risk, and Compliance
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
July 8, 2025
Synechron is seeking a skilled L2 Support Engineer to join our Enterprise Delivery Support Team. This role is pivotal in providing advanced back-office operational and application support, ensuring smooth functioning of critical financial systems.
Requirements
- Windows Administration: Proficiency in managing, troubleshooting, and configuring Windows OS environments.
- Unix/Linux Administration: Experience in server management, scripting, and issue resolution.
- SQL: Ability to write, execute, and troubleshoot SQL queries and scripts.
- Incident Management Tools: Experience with ITSM platforms such as ServiceNow or JIRA.
- Version Control: Familiarity with version control systems like Git.
- Release Management Tools and Practices (CI/CD tools, deployment workflows).
Benefits
- Flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.
- Equal opportunity workplace and affirmative action employer.
Requirements Summary
3 to 7 years of relevant experience in back-office operations, application support, or infrastructure support roles
