Wipro Limited

Lead Administrator - L1

Lead Administrator - L1 at Wipro Limited in Philadelphia, IL. Design and maintain ServiceNow CMDB. Requires 5-8 years experience, CAD/CIS-ITSM preferred. Benefits include medical, dental, and paid time off.

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Consulting
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Mid-Level
ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Configuration Management Database
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Discovery
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
June 9, 2025

We are seeking a skilled ServiceNow CMDB Developer to join our CMDB Development team. The ideal candidate will be responsible for the design, development, implementation, and maintenance of our ServiceNow Configuration Management Database (CMDB).

Requirements

  • Develop and configure the ServiceNow CMDB, including CI classes, relationships, and attributes.
  • Implement and maintain Discovery patterns, probes, and sensors to populate CMDB data.
  • Integrate CMDB with other IT systems and tools.
  • Develop and maintain CMDB health dashboards and reports.
  • Collaborate with stakeholders to define CMDB requirements and ensure data quality.
  • Troubleshoot and resolve CMDB-related issues.

Benefits

  • Full range of medical and dental benefits options
  • Disability insurance
  • Paid time off (inclusive of sick leave)
  • Other paid and unpaid leave options

Requirements Summary

5-8 years of experience as a ServiceNow Developer with a strong focus on CMDB, ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS-ITSM) preferred