Wipro Limited

Lead Administrator - L2

Lead Administrator - L2 at Wipro Limited, Waltham, IL. Drive ServiceNow data governance, CSDM implementation, and CMDB health. 8-10 years in ITOM required. Benefits include medical, dental, and paid time off.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Implementer
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Configuration Management Database
Department - JobBoardly X Webflow Template
Governance, Risk, and Compliance
Department - JobBoardly X Webflow Template
IT Operations Management
Department - JobBoardly X Webflow Template
IT Service Management
Department - JobBoardly X Webflow Template
Security Operations
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - Discovery
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - IT Service Management
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - Service Mapping

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 18, 2025

We are seeking an experienced ServiceNow Technical Architect specializing in Foundation Data and Common Service Data Model (CSDM) to lead the design, governance, and implementation of a standardized data model across our ServiceNow platform.

Requirements

  • Define and govern the ServiceNow Foundation Data model (companies, locations, cost centers, departments, users, groups, etc.).
  • Design and implement CSDM-compliant data models to support ITSM, ITOM, APM, SecOps, and other modules.
  • Act as a key advisor for CMDB health, data integrity, and CI class modeling based on CSDM best practices.

Benefits

  • Full range of medical and dental benefits options
  • Disability insurance
  • Paid time off (inclusive of sick leave)
  • Other paid and unpaid leave options

Requirements Summary

8-10 years of experience in ServiceNow ITOM, service mapping, and data architecture