Lead Administrator - L2

We are seeking an experienced ServiceNow Technical Architect specializing in Foundation Data and Common Service Data Model (CSDM) to lead the design, governance, and implementation of a standardized data model across our ServiceNow platform.

Requirements

• 10+ years of ServiceNow experience, including at least 5+ years in a Technical Architect role.
• Deep knowledge of ServiceNow CSDM, CMDB, and Foundation Data constructs.
• Experience implementing and governing Foundation Data across large enterprise environments.
• Proficient with ServiceNow modules such as ITSM, ITOM, APM, and SAM.
• Strong understanding of data modeling, relational data concepts, and service mapping.
• Hands-on experience with Discovery, IntegrationHub, MID Servers, and 3rd-party integrations.
• Familiarity with frameworks like ITIL, TOGAF, and COBIT.
• Excellent stakeholder communication, documentation, and presentation skills.

Benefits

• Full range of medical and dental benefits options
• Disability insurance
• Paid time off (inclusive of sick leave)
• Other paid and unpaid leave options