Lead Administrator - L2

Lead Administrator - L2 job description: Develop and maintain data models, configure and maintain platform components, and perform hands-on configuration and development. Key responsibilities include developing and maintaining Foundation Data structures, implementing and configuring CSDM-compliant CMDB class models, and creating and managing data flows, integrations, and scripts.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• 7+ years of experience with ServiceNow development, including core platform components.
• Strong hands-on experience with CMDB, CSDM, and Foundation Data management.
• Proficiency in JavaScript, REST/SOAP integrations, Flow Designer, Business Rules, and Script Includes.
• Solid understanding of ITIL, ITSM, and data lifecycle management in ServiceNow.
• Familiarity with ServiceNow Discovery and IntegrationHub.
• Excellent problem-solving and debugging skills.

Benefits

• Full range of medical and dental benefits options
• Disability insurance
• Paid time off (inclusive of sick leave)
• Other paid and unpaid leave options