Bank of America

Lead Administrator, ServiceNow Platform

Lead Administrator at Bank of America in Plano, TX. Oversee ServiceNow platform, manage operations team, and ensure incident response. Requires 5+ years in ServiceNow and CSA certification. Benefits include industry-leading perks and paid time off.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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Governance, Risk, and Compliance
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified System Administrator

Job description

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Posted on:
 
February 20, 2025

At Bank of America, we are looking for a Lead Administrator to maintain and support the ServiceNow platform, manage a team of operations specialists, and respond to incidents and defects. The role requires a minimum of 5+ years of experience in ServiceNow development and engineering, with an active and verifiable ServiceNow Certified System Administrator (CSA) certification.

Requirements

  • Collaboration
  • Influence
  • Production Support
  • Risk Management
  • Analytical Thinking
  • Innovative Thinking
  • Result Orientation
  • Stakeholder Management
  • Adaptability
  • Automation
  • Project Management
  • Solution Delivery Process

Benefits

  • Industry-leading benefits
  • Paid time off
  • Resources and support
  • Discretionary incentive eligible
  • Annual discretionary award

Requirements Summary

Minimum 5+ years of experience in ServiceNow development and engineering, with an active and verifiable ServiceNow Certified System Administrator (CSA) certification