Lead Administrator, ServiceNow Platform

We are looking for a Lead Administrator to maintain and support the ServiceNow platform, manage a team of operations specialists, and respond to incidents for application availability issues. The ideal candidate will have 5+ years of experience in ServiceNow development and engineering, with an active and verifiable ServiceNow Certified System Administrator (CSA) certification.

Requirements

• Minimum of 5+ years of experience in ServiceNow development and engineering with emphasis on platform management
• Active and verifiable ServiceNow Certified System Administrator (CSA) certification
• Proven experience as an administrator in highly regulated environments
• Experience in maintaining multiple ServiceNow environments
• Experience monitoring and maintaining ServiceNow products, supporting software engineering, maximizing data processing systems, building cloud-compatible services, and operating within an enterprise IT lifecycle
• Experience supporting ServiceNow integrations for security, risk, and compliance
• Experience with ServiceNow instance cloning and management
• Experience maintaining both Windows and Linux MID servers
• ServiceNow certified implementation specialist (CIS)
• ServiceNow certified application developer (CAD)
• Experience in financial institution information technology security, compliance with rules, regulations, and financial industry standards
• Experience leveraging MID servers for integration and automation
• Experience with ServiceNow Discovery and other Configuration Management Database (CMDB) population toolsets

Benefits

• Annual discretionary plan
• Industry-leading benefits
• Paid time off
• Access to resources and support to make a genuine impact and contribute to the sustainable growth of our business and the communities we serve