OCC

Lead Associate Principal, IT Governance: Scrum/Agile

Lead Associate Principal, IT Governance at OCC, Chicago. Drive Agile transformation using ServiceNow, JIRA. Requires 7+ years experience, Scrum Master cert. Benefits include hybrid work, tuition reimbursement, and competitive health plans.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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DevOps
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Governance, Risk, and Compliance
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Integration Hub
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
May 29, 2025

This role is accountable for driving the Agile transformation across the enterprise through sustained coaching models and various learning approaches. The Lead Associate Principal, IT Governance: Scrum/Agile is responsible for guiding and coaching teams and organizations on how to use Agile/Scrum practices, driving Agile transformations, and implementing Agile practices from scratch.

Requirements

  • Understands Agile values and principles and can guide and coach teams, and organization on how to use Agile/Scrum practices
  • Experience with agile transformations, building Agile teams and implementing Agile “from scratch”
  • Experience being on multiple Scrum teams in a variety of different contexts (diverse team sizes, organizations, cultures, co-located vs. distributed, etc.)
  • Experience with Scaled Agile (SAFe) / Scrum of Scrums or equivalent
  • Track record of continued and recent education in Scrum, including training, conferences, user groups, self-study, etc.
  • Knowledge of other approaches discussed in the Agile space: XP, Kanban, Crystal, FDD, etc.
  • Knowledge and/or experience with widely successful Agile techniques: ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games
  • The proven ability to be self-motivated and a self-starter
  • Ability to work under minimal supervision
  • Demonstrated experience and success with organizational process design and implementation
  • Strong background in ITIL and Agile methodologies
  • Exceptional written and verbal communication skills
  • Strong customer service mindset
  • Proven experience in project and program management
  • Assist with response to regulatory audits regarding process flows
  • Understands backlog tracking, Scrum and Kanban based metrics, task definition, story splitting
  • Experience in sprint & release planning, running demos and retrospectives
  • Demonstrate sound judgment and strong reasoning skills as well as good analytical and problem-solving abilities
  • Ability to review large amounts of data and analyze and spot trends and provide analysis and insights
  • Experience consolidating data from multiple data sources
  • Experience with Agile PLM tools like JIRA, Portfolio for JIRA, Rally, VersionOne, etc.
  • Proven ability to work with toolsets including, but not limited to Jira, MS Project, Microsoft Excel and PowerPoint
  • Basic understanding of IT infrastructure and IT systems design
  • Familiarity within a ticketing system such as ServiceNow
  • Bachelor’s degree in Information Technology or 7+ years equivalent work experience
  • Experience as a Scrum Master for a minimum of 3 years for a software development team that was applying Agile/Scrum principles and practices
  • 3+ years of experience with JIRA
  • Ability to anticipate issues based on experience to help the team avoid or resolve the issues

Benefits

  • A highly collaborative and supportive environment developed to encourage work-life balance and employee wellness
  • A hybrid work environment, up to 2 days per week of remote work
  • Tuition Reimbursement to support your continued education
  • Student Loan Repayment Assistance
  • Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely
  • Generous PTO and Parental leave
  • 401k Employer Match
  • Competitive health benefits including medical, dental and vision

Requirements Summary

At least 7 years of experience, Scrum Master certification, experience with Agile frameworks and tools like JIRA, strong communication and analytical skills