Lead Business System Analyst, Scotiabank

Join a purpose-driven winning team at Scotiabank as a Lead Business System Analyst. The role requires deep expertise in complex system integrations, data analytics, automation, cloud technologies, and technical leadership. The ideal candidate will have a strong foundation in enterprise solutions, API management, DevOps, security frameworks, and advanced analytics.

Requirements

• Technical Mastery: Extensive experience in enterprise architecture, software development, database management, and systems integration.
• Leadership & Stakeholder Management: Proven ability to lead cross-functional teams, collaborate with executives, and drive large-scale system enhancements.
• Agile & DevOps Expertise: Deep understanding of Agile methodologies, cloud infrastructures, DevOps pipelines, and automated deployments.
• Advanced Analytics & AI Integration: Strong background in data science, predictive modeling, and AI-driven business intelligence.
• Visio & Process Modeling: Expertise in Microsoft Visio for designing workflows, system architectures, and business process diagrams.
• SQL & Data Modeling: Strong proficiency in SQL for query optimization, stored procedures, and database management, along with expertise in data modeling techniques such as conceptual, logical, and physical data models.
• Advanced Sequence Flow Design: Proficiency in BPMN, UML, and process automation tools to define and optimize end-to-end business workflows
• Strong understanding of incident management processes and ITIL framework.
• Proficiency in ServiceNow or similar ITSM tools for monitoring, reporting, and workflow management.
• Experience in classifying and categorizing incidents into system problems, enhancements, or user errors.
• Ability to interpret and enforce Service Level Agreements (SLAs) and ensure compliance.
• Excellent business communication skills—both written and verbal—for stakeholder updates and reporting.
• Analytical mindset with the ability to identify trends and propose improvements to reduce incident volume.

Benefits

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.