NEW YORK POWER AUTHORITY

Lead Knowledge Management Program Manager

Lead Knowledge Management Program Manager at New York Power Authority, NY. Drive KM initiatives using ServiceNow. 6+ years in program management required. Competitive benefits.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Technical Project Manager
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Knowledge Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 12, 2025

Lead initiatives to improve Knowledge Management practices, align them with strategic goals, and develop programs and technology solutions to retain and utilize critical knowledge.

Requirements

  • Proficiency in AI
  • Strong program management experience
  • Skills in managing electronic knowledge repositories, intranets, collaborative tools, and taxonomy
  • Experience as a change agent
  • Strong relationship-building skills and group facilitation abilities
  • ServiceNow Knowledge Management experience

Benefits

  • Fair, competitive, and market-informed compensation
  • Benefits related to diversity, equity, and inclusion

Requirements Summary

6+ years of project/program management experience, bachelor's degree preferred, knowledge of project and program management methodologies, strong leadership and time management skills