PayPal

Lead Product Manager (ERM & Vendor Ecosystem)

Lead Product Manager for PayPal's ERM & vendor ecosystem in San Jose. Drive ServiceNow, Archer, GRC/IRM strategy, integration, automation. 8+ yrs ERM/GRC expertise required. Flexible work, equity, insurance.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Application Developer
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Discovery
Department - JobBoardly X Webflow Template
Governance, Risk, and Compliance
Department - JobBoardly X Webflow Template
Integration Hub
Department - JobBoardly X Webflow Template
Service Portal
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - Discovery
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - Risk and Compliance

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
October 8, 2025

PayPal is hiring a Lead Product Manager to lead the strategy and execution of PayPal's Enterprise Risk Management (ERM) technology stack, including Archer, ServiceNow and GRC/IRM. The role drives integration, automation, and reporting improvements to enhance risk and compliance processes.

Requirements

  • Inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product.
  • Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
  • Controls for the customer experience and customer needs in product requirements and as an input to decision making.
  • Monitors metrics that inform the success of products including usability studies, research and market analysis.
  • Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
  • Monitors product profitability measures, including budget.
  • Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product leadership as needed.
  • Partners with content developers, data scientists, product designers and user experience researchers.

Benefits

  • Flexible work environment
  • Employee shares options
  • Health and life insurance

Requirements Summary

Minimum 8 years of relevant work experience, Bachelor's degree, and expertise in ERM, GRC, or risk/compliance technology