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Deutsche Bank
Lead ServiceNow Business Analyst, VP
Lead ServiceNow Business Analyst, VP at Deutsche Bank, Pune. Drive digital transformation using ITSM/ITOM. 15+ years IT, 5+ years ServiceNow experience required. Benefits include flexible work, parental leave, and certification sponsorship.
Direct Hire
Expert/Leadership
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
DevOps
Governance, Risk, and Compliance
IT Asset Management
IT Operations Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
June 18, 2025
Join Deutsche Bank as a Lead ServiceNow Business Analyst, VP, and contribute to the bank's digital transformation by leveraging ServiceNow's capabilities. As a Subject Matter Expert, you will elicit requirements, design, and implement solutions used by tens of thousands of users across the world. You will work with a global team spanning three locations and have opportunities for professional growth and development.
Requirements
- Minimum 15 years of experience working in dynamic IT environment
- Minimum 5 years of experience working as a ServiceNow Business Analyst
- ServiceNow in-depth product knowledge in one or more of the following areas: ITSM, ITOM, ITAM, IRM
Benefits
- Best in class leave policy
- Gender neutral parental leaves
- Flexible working arrangements
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above
Requirements Summary
15+ years of IT experience, 5+ years of ServiceNow experience, in-depth ServiceNow knowledge
