Lead ServiceNow Developer

We are looking for a Lead Technical Consultant with ServiceNow experience to join our team. As a member of our team, you will work with the latest technologies and expand your skills, while becoming part of our global community of talented colleagues.

Requirements

• Collaborate with stakeholders to gather requirements and translate them into technical specifications for ServiceNow ITSM and ITOM solutions.
• Design, develop, and configure ServiceNow ITSM, ITOM and CMDB modules, including Discovery, Service Mapping, Event Management, and Configuration Management.
• Customize ServiceNow flows, workflows, business rules, UI policies, and notifications to support ITSM, ITOM and CMDB processes and automation.
• System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
• Configure and maintain the CMDB data model, ensuring accurate and up-to-date configuration item (CI) information.
• Integrate ServiceNow with other tools and external platforms using APIs and web services.
• Collaborate with cross-functional teams to define and implement ITOM and CMDB best practices, ensuring alignment with industry standards and ITIL processes.
• Provide ongoing support and maintenance for ServiceNow applications, troubleshooting issues and implementing necessary fixes or enhancements.
• Document technical specifications, user guides, and standard operating procedures for ServiceNow applications and configurations.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement