The Lead Solution Engineer will present product offerings and architecture to prospects and customers, remove technical objections, and provide business value. The role requires strong technical and sales skills, including the ability to solicit business requirements, develop a technical sales strategy, and configure solutions.
Requirements
- Minimum 3 years of experience with PreSales and Services Industry.
- Experience in Customer Service, Contact Centers, or Field Service industries is a plus
- Understanding of the Salesforce product suite and platform
- Knowledge of related applications, relational database and web technology
- Basic programming experience in HTML and other web based technologies is an advantage
- Workflow / BPM / integration experience
- Past experience with one or more of the following CRM solutions: ServiceNow, RightNow, Microsoft, Siebel, Oracle on Demand, SAP, Pegasystems, Back-office / ERP systems, Cisco, Genesys, or other telephony solutions
Benefits
- Empowering employees to be Trailblazers and drive their performance and career growth
- Providing inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more