MediaMarktSaturn Retail Group

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Direct Hire
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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IT Service Management
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Service Portal
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Virtual Agent
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Workflow Automation
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
October 27, 2025

MediaMarktSaturn is seeking a highly skilled IT Automation Engineer to drive automation initiatives and integrate AI solutions. This role focuses on optimizing efficiency, enhancing user experiences, and designing automation solutions. The ideal candidate will have a strong foundation in IT automation, AI, and experience with tools like Jenkins, Git Actions, and Blueprism. The position requires collaboration between backend systems, third-party AI platforms, and leveraging Large Language Models (LLMs) like Gemini/ChatGPT.

Requirements

  • 4 years of programming experience with Java, Python, or Go
  • Extensive knowledge of process automation tools (Jenkins, Git Actions, Blueprism)
  • Good understanding of databases (MS SQL, MySQL, Oracle)
  • Experience with Git, GitHub/Bitbucket/GitLab, and agile methodologies
  • Strong understanding of AI concepts and technologies, including LLMs
  • Solid understanding of RESTful API design and experience in building and consuming APIs
  • Familiarity with chatbot development frameworks
  • Knowledge of ITSM tools (ServiceNow, BMC Remedy, Jira Service Management, or Cherwell)
  • Excellent analytical, problem-solving, and troubleshooting skills
  • Effective communication and documentation skills

Benefits

  • Flexible working schedule
  • Gym
  • Product discounts
  • Wellness and health plans
  • Media Flex program
  • Training budget

Requirements Summary

4+ years experience in programming (Java, Python, or Go). Strong knowledge of automation tools. Good understanding of AI concepts