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Synechron
Level 2 IDM Support Engineer (Identity Management)
Join Synechron as a Level 2 IDM Support Engineer in Pune. Leverage One Identity Manager and ServiceNow for incident management. 3-5 years experience required. Flexible benefits!
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Change Management
DevOps
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
June 2, 2025
Synechron is seeking an experienced and proactive Level 2 Support Engineer specializing in One Identity Manager (IDM) to join our IT support team. The ideal candidate will possess strong problem-solving capabilities, excellent communication skills, and the ability to collaborate effectively with diverse technical and non-technical teams.
Requirements
- In-depth knowledge of One Identity Manager (configuration, administration, troubleshooting)
- Experience with Active Directory, LDAP, and other directory services
- Scripting proficiency in PowerShell and SQL for automation, data manipulation, and reporting
- Familiarity with ITSM tools such as ServiceNow and JIRA for incident management and workflow tracking
- Working knowledge of version control tools (e.g., Git) for deployment and change management
Benefits
- Flexible workplace arrangements
- Mentoring
- Internal mobility
- Learning and development programs
Requirements Summary
3-5 years of experience supporting identity management systems or related IT support roles. In-depth knowledge of One Identity Manager (configuration, administration, troubleshooting) and experience with Active Directory, LDAP, and other directory services
