Qiddiya Investment Company

Manager - IT ServiceNow (CORS 224)

Join Qiddiya Investment Company in Riyadh as a Manager - IT ServiceNow. Lead ServiceNow implementation, optimize IT services, and leverage ITIL best practices.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
July 1, 2025

We are looking for an experienced and innovative Manager - IT ServiceNow to lead the implementation, management, and enhancement of our ServiceNow platform, ensuring it aligns with business needs and optimizes IT service delivery.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Minimum of 7 years of experience in IT service management and ServiceNow platform management.
  • Strong knowledge of ITIL processes and experience in implementing ITIL best practices using ServiceNow.
  • Proven experience in project management and leading cross-functional teams.
  • ServiceNow Certified System Administrator and/or ServiceNow Certified Implementation Specialist certifications are preferred.
  • Excellent communication, leadership, and interpersonal skills.

Requirements Summary

7+ years of experience in IT service management and ServiceNow platform management, knowledge of ITIL processes, project management skills